This Privacy Policy explains how waw99 collects, uses, stores, and protects the personal data of Members and visitors who access the platform at https://waw99.app. Your privacy is a core commitment, not an afterthought. Please read this document in full before creating an account.
Six core data-protection principles that guide how waw99 handles every piece of information you share with us.
All data transmitted between your device and waw99 servers is protected by 256-bit TLS encryption. Sensitive fields such as payment credentials are never stored in plain text under any circumstances.
waw99 does not sell, rent, or broker your personal data to third-party advertisers or data brokers. Data is shared with service partners only to the minimum extent necessary to deliver the platform's services.
You retain the right to access, correct, export, or request deletion of your personal data at any time. waw99 responds to verified data requests within 30 days of receipt, in line with internationally recognised privacy standards.
waw99 retains personal data only for as long as necessary to deliver services, comply with legal obligations, and resolve disputes. Transaction records are kept for a minimum of five years in accordance with international AML regulations; marketing preferences are deleted upon request.
waw99 serves Indonesian players and applies data practices mindful of the local context — including IDR transaction records, WIB-timestamped logs, and support for Indonesian-language identity documents during KYC verification.
Where waw99 processes your data on the basis of consent — such as sending promotional emails or push notifications — you may withdraw that consent at any time via your account settings or by contacting the support team directly.
waw99 is an internationally licensed offshore online gambling platform accessible at https://waw99.app and all associated subdomains. The platform offers sports betting, live casino, slots, and togel (Indonesia's traditional numbers lottery) primarily to English-preference users located in Indonesia.
For the purposes of this Privacy Policy, "waw99", "we", "us", and "our" refer to the platform operator and its parent company holding the applicable international gaming licence. "You", "Member", and "User" refer to any individual who accesses the platform, creates an account, or interacts with any waw99 service — including visitors who browse the site without registering.
waw99 acts as the data controller in respect of personal data collected directly through the platform. Where third-party service providers process data on our behalf (such as payment processors and KYC verification providers), they act as data processors operating under contractual data-processing agreements with waw99.
waw99 collects only the personal data that is necessary to provide, maintain, and improve the platform's services, comply with legal obligations, and prevent fraud. The categories of personal data we collect are set out in the table below.
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full name, date of birth, nationality, username, national identity card number or passport number (collected during KYC verification). |
| Contact Data | Email address, mobile phone number, city and province of residence within Indonesia (e.g., Jakarta, Surabaya, Bandung, Bali, Medan). |
| Financial Data | Bank account name, bank account number (last four digits only for display), e-wallet identifier (OVO, GoPay, DANA, ShopeePay, LinkAja), deposit and withdrawal transaction history in IDR, bonus and wagering history. |
| KYC Documents | Scanned or photographed copies of government-issued photo ID, bank statements or e-wallet screenshots, and selfie images submitted for identity verification. |
| Technical Data | IP address, device type and operating system, browser type and version, screen resolution, session duration, pages visited, referring URL, and approximate geolocation derived from IP. |
| Gameplay Data | Bet history, wager amounts, game selections (sportsbook markets, slot titles, live casino tables, togel pool selections), win/loss records, and responsible gaming tool usage. |
| Communication Data | Live chat transcripts, email correspondence with the support team, and any information you voluntarily provide when contacting us. |
| Marketing Preferences | Your opted-in or opted-out status for promotional emails, platform announcements, bonus notifications, and seasonal campaign communications (Idul Fitri, Ramadhan, Independence Day promotions, etc.). |
waw99 does not collect or store full payment card numbers. All payment processing is handled by PCI-DSS-compliant third-party payment processors. waw99 receives only a tokenised reference and masked account identifiers from these processors.
The majority of your personal data is collected directly from you at defined points during your use of the platform:
Certain technical data is collected automatically when you access the platform, regardless of whether you are logged in to an account:
In limited circumstances, waw99 receives personal data from third-party sources:
waw99 processes your personal data on one or more of the following legal bases, consistent with internationally recognised data protection frameworks:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Creating and managing your account; processing deposits and withdrawals in IDR; settling bets and paying out winnings; enforcing responsible gaming tools you have requested; providing customer support. |
| Legal Obligation | Conducting KYC identity verification; retaining transaction records for AML compliance; responding to lawful requests from regulators or law enforcement authorities. |
| Legitimate Interests | Fraud detection and prevention; platform security and integrity monitoring; detecting and enforcing against bonus abuse; improving platform features through aggregated analytics; maintaining audit logs. |
| Consent | Sending promotional emails, bonus notifications, and seasonal campaign messages (e.g., Idul Fitri promotions, Ramadhan offers). You may withdraw consent for marketing communications at any time. |
waw99 uses the personal data it collects for the following purposes:
waw99 does not sell your personal data. We share data with third parties only in the following limited circumstances and only to the minimum extent necessary:
waw99 does not share your personal data with third-party advertisers, data brokers, or any party for their independent marketing purposes. All promotional communications you receive will come exclusively from waw99 or its directly contracted communication service providers acting on waw99's instructions.
waw99 uses cookies and similar local storage technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser. The table below describes the types of cookies deployed on the platform.
| Cookie Type | Examples | Purpose |
|---|---|---|
| Strictly Necessary | Session token, CSRF token | Essential for the platform to function. Enable you to log in, maintain your session, navigate between pages, and use the cashier. Cannot be disabled without breaking core functionality. |
| Functional | Language preference, last-visited lobby | Remember your display preferences and settings so you do not have to re-enter them on every visit. Disabled by default until consent is given. |
| Analytics | Page-view counters, session-duration trackers | Collect aggregated, anonymised data about how Members navigate the platform. Help waw99 identify popular game categories, slow-loading pages, and drop-off points in the deposit flow. Disabled by default until consent is given. |
| Security / Fraud | Device fingerprint token | Used to detect duplicate accounts, automated bots, and suspicious login behaviour. These are deployed as a legitimate interest and cannot be disabled without degrading security protections for all Members. |
You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site basis. Note that disabling strictly necessary or security cookies will impair your ability to use the platform. Deleting session cookies will log you out of your account immediately.
waw99 does not deploy third-party advertising cookies or cross-site tracking pixels. The analytics tools used on the platform are configured to anonymise IP addresses and to respect do-not-track signals where technically feasible.
waw99 implements a layered, defence-in-depth security architecture to protect the personal data of its Members. The primary technical and organisational security measures in place include:
waw99 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following retention schedule applies:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Retained for the duration of active account membership plus 5 years after account closure, to comply with AML and fraud-prevention obligations. |
| KYC Documents | Retained for 5 years from the date of document submission, in line with international AML record-keeping standards. Securely deleted thereafter unless a pending investigation requires extended retention. |
| Financial Transaction Records (IDR) | Retained for a minimum of 5 years from the date of each transaction, as required by applicable anti-money laundering regulations. |
| Gameplay Records | Retained for 3 years from the date of each session to support dispute resolution, responsible gaming reviews, and regulatory enquiries. |
| Customer Support Transcripts | Retained for 2 years from the date of the interaction for quality assurance and dispute resolution purposes. |
| Technical / Server Logs | Retained for 12 months from the date of generation, then deleted or anonymised. Security-flagged log entries may be retained for up to 3 years. |
| Marketing Preferences | Retained until you withdraw consent or close your account. Opt-out records (proof that you unsubscribed) are retained for 3 years. |
When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.
As a Member of waw99, you have the following rights in respect of the personal data we hold about you. These rights are consistent with internationally recognised data protection standards and are honoured by waw99 regardless of your location within Indonesia.
To exercise any of these rights, contact the waw99 support team via in-platform live chat or by emailing [email protected]. waw99 will acknowledge your request within 5 business days and complete the request within 30 calendar days. In complex cases, this period may be extended by a further 30 days, with notification and explanation provided.
waw99 operates as an internationally licensed offshore platform. Your personal data may be stored on and transferred to servers located outside of Indonesia, including in jurisdictions where data protection laws may differ from those applicable in Indonesia.
When waw99 transfers personal data internationally, it takes appropriate safeguards to ensure that your data receives a standard of protection consistent with this Privacy Policy. These safeguards include:
By registering an account with waw99, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Indonesia as described in this section.
The waw99 platform is strictly intended for adults aged 21 years and older. waw99 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC processes.
Parents and guardians who believe a minor has created a waw99 account should contact the support team immediately via in-platform live chat or by emailing [email protected] so that the account can be reviewed and closed without delay.
The waw99 platform may contain references to or integrations with third-party services such as game providers and payment processors. Where such integrations exist, they operate within the waw99 platform environment and are governed by the data-processing agreements described in Section 6.
waw99 does not include outbound hyperlinks to external third-party websites within the platform's content pages. If you independently navigate to a third-party website — for example, by searching for waw99 via a search engine and landing on an unofficial page — waw99 has no control over and accepts no responsibility for the privacy practices of that third party. You should review the privacy policy of any website you visit independently.
waw99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, platform functionality, or data-handling practices. When material changes are made, waw99 will:
Your continued use of the waw99 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and close your account before the revised Policy takes effect. Outstanding withdrawal requests will be processed in the normal course prior to account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way waw99 handles your personal data, the following contact channels are available:
When submitting a data rights request, please include your registered username and the email address associated with your account so that your identity can be verified and your request processed without unnecessary delay. waw99 may ask for additional verification before fulfilling requests that relate to sensitive data categories such as KYC documents or financial records.
waw99 takes all privacy concerns seriously. If you are dissatisfied with the response you receive, you retain the right to escalate your complaint to an appropriate data protection supervisory authority in the jurisdiction relevant to your situation.
Now that you understand how waw99 protects your personal data, enjoy the full platform — from live sportsbook markets covering BRI Liga 1, EPL, and Champions League, to hundreds of premium slots and a world-class live casino. Fast IDR payouts, 24/7 Indonesian-speaking support, and a platform built with your privacy at its core.
21+ Adults only. Gamble responsibly. Visit our Responsible Gaming page if gambling is becoming a concern.